Questions & answers
How do I order?
Add items to your cart, choose delivery or showroom pickup, and tap Place order on WhatsApp. Your order is saved with an order number and opens in WhatsApp so we can confirm stock and the total with you.
How do I pay?
After we confirm your order on WhatsApp, you pay by bank transfer. Card payment on the website is coming soon.
How much is delivery?
Abuja is ₦3,000, Lagos ₦10,000, and other states are shown at checkout. International delivery is confirmed on WhatsApp. See all delivery fees.
Can I pick up my order?
Yes, pickup is free from Wuse 2 showroom or Garki Old Market showroom. Choose Showroom pickup at checkout and we will message you when it is ready.
Is the price shown the final price?
Yes. Your order is priced from our live price list when you place it, plus the delivery fee for your area. Nothing is added later without your agreement.
What are Dee Points?
Our rewards: 20 points for every ₦1,000 you pay (2% back), and 1 point = ₦1 off. You get ₦500 for joining and can use points from 2,000. How Dee Rewards works.
Do I need an account to order?
No. You can order as a guest. With a free account you earn Dee Points and see all your orders in one place, and any guest orders with the same email are added to it.
Can I return an item?
If something is not right with your order, message us on WhatsApp with your order number and a photo, and we will help.
Do you sell wholesale?
Yes. Hotels, caterers, event planners and gift buyers can ask us for a quote on WhatsApp.
Still have a question?
Ask us on WhatsApp